Payment Policy
Last updated: April 25, 2026
At ModuGear, we aim to provide a secure, smooth, and transparent payment experience for all customers. This Payment Policy explains how payments are processed and handled in our store.
Accepted Payment Methods
We accept a variety of secure payment methods, including:
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Credit & Debit Cards (Visa, Mastercard, American Express, Discover)
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Digital wallets (where available at checkout)
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Other payment methods supported by Shopify’s secure payment system
All payments are processed through encrypted and secure third-party providers.
Currency
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All prices are displayed in USD (United States Dollar) unless otherwise stated
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If you are purchasing from outside the United States, your bank may apply currency conversion fees
Order Payment
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Full payment is required at the time of purchase
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Orders will not be processed or shipped until payment has been successfully received
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If a payment fails, the order will not be confirmed
Payment Security
We take security seriously:
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All transactions are processed through secure, PCI-compliant payment gateways
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We do not store your full credit card details on our servers
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Your payment information is encrypted to protect your data
Billing Information
You agree to provide:
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Accurate billing details
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A valid payment method
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Up-to-date contact information
We reserve the right to cancel or refuse orders if billing information is incorrect or suspicious.
Fraud Prevention
To protect our customers and business, we may:
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Conduct additional verification checks on certain orders
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Cancel orders flagged as high risk or potentially fraudulent
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Request identification or proof of payment if necessary
Refunds
If a refund is approved (see our Return & Refund Policy):
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It will be issued to the original payment method
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Processing time is typically 5–10 business days, depending on your bank or payment provider
Failed or Declined Payments
If your payment is declined:
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Please check your card details or available funds
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Try another payment method
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Contact your bank if the issue persists
Chargebacks
Initiating a chargeback without contacting us first may delay resolution. We encourage customers to reach out to our support team to resolve any issues quickly.
Contact Us
If you have any questions regarding payments, please contact us:
📧 Email: Contact@ModuGear.shop
📞 Phone: +1 (936) 383-1645
By placing an order with ModuGear, you agree to this Payment Policy.